Refund Policy
Last updated July 2026
The short version
If something is wrong with your order, tell us within 30 days of delivery and we will make it right with a replacement, store credit, or refund.
Damaged or incorrect orders
If your order arrives damaged, short, or different from what you ordered, email us within 30 days with your order number and a photo. We will send a replacement or issue a full refund — your choice. You do not need to ship anything back.
Returns
Because these are consumable products, we can only accept returns of unopened items in their original sealed packaging, within 30 days of delivery. Once we receive and inspect the return, we refund the product price. Original shipping charges are non-refundable, and return shipping is at your cost unless the return is our error.
Lost packages
If tracking shows your package stalled for more than 10 days or marked delivered but missing, contact us and we will open a carrier investigation and reship or refund per the outcome.
How refunds are issued
Refunds are issued to the original payment method where the processor supports it, otherwise as store credit. Contact mikem8622@icloud.com with your order number to start any refund request.